Data protection & privacy

Vericool Ltd will only use the information that we collect lawfully and in accordance with the General Data Protection Regulation (GDPR) as it applies in the UK, tailored by the Data Protection Act (2018). Vericool Ltd will always offer you the chance to refuse any marketing email from us. We do not sell, rent or trade personal information to third parties for marketing purposes.

We will comply with the Data Protection legislation, so any personal data which you supply to us will be used for the sole purpose indicated on the relevant section of the website, for example to send you an advisory note or provide you with any other requested service. We will not store any personal data of any sort without your express permission.

The information we hold about you is confidential and will only be used to investigate or prevent fraud or if the law permits it or it is in the public interest.

We will only retain your personal data only for as long as is required and for the purposes for which it was originally given. The personal details are then destroyed unless we are legally obliged to retain the data and/or transmit it to a regulatory or government authority.

We would ask that you keep us informed (by email, telephone, or in writing) of any changes in your personal data so that we may have our records up to date at all times.

We will from time to time amend this Privacy Policy and Data Protection Statement and such amendments will be posted on the website.

Upon payment of a fee and by written request to Vericool Ltd, you are entitled to a copy of the personal data held about you by us, as provided for under GDPR. You also have the right to require us to correct any inaccuracies in your information.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Vericool Ltd GDPR Statement (PDF)

What Our Customers Say

Amazing products, does everything we were told that they would, and the tills even run without connection to the internet, no more pen and paper when the network crashes during service to record what's been sold!

Our trust has been a VeriCool partner for multiple years and would never go elsewhere...their level of support is industry leading.

Incredible technology which is cloud hosted...SwiftQ leaves the competition in their wake.

If, which is rare, we have an issue, the support team respond in minutes, not hours.

The pre-order portal is an ideal solution for our students and staff..we may not even go back to a till based system.

We have never worked with a cashless provide who are so forward thinking...it makes our life so much easier.

Great system and easy to use. Having used cards before this is so much easier. Easy to track what pupils are eating. Good technical support and fast call out service. Registering new pupils is easy, the whole year group can be done in a morning. Wanted a system that was simple to use, simple to administer and had a proven track record, VeriCool ticked all the boxes. Positive feedback from pupils and parents on how easy the system is to use.

From start to finish Vericool showed their knowledge and understanding of our school environment. They were flexible and professional from the start of the decision making progress to the implementation. Importantly they were very helpful during our migration of the MIS from dedicated Server to the Cloud. Their support is excellent with a dedicated service representative for our school.

We are pleased with the way that the Vericool system has quickly established itself in the school. We have a large number on free school meals. The card, used by all, has removed the stigma of them being ticked off a list. Takings are up and queues reduced. Some parents have told us that they like being able to see what their child has eaten by checking on line. They can also be sure that whatever they have given their child is spent at school rather than at local shops. The system also allows us to control what certain students eat. For example if their parents have informed us of foods they cannot eat the system will tell us this prior to purchase.

We came to the realisation that only 30% of students who were entitled to Free School Meals were accessing the facility. We quickly realised that cash had to go and started our research into possible solutions. VeriCool met our objectives for simplicity and speed of turnaround and were extremely thoughtful. Vericool provided ongoing support to staff and students along with providing necessary training. Since installing the VeriCool solution, the number of students who now access the canteen facilities is on average 86% per day.

We now have VeriCool in and our staff are getting to grips with it and are seeing the benefits of the change. I wanted to thank you, for your patience and understanding getting this project off the ground. Your support team have all been amazing. Super helpful and really knowledgeable and have been looking after us. It makes us feel we definitely made the right choice.

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Data protection
and privacy

What Our Customers Say

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Get In Touch

Data protectionand privacy

What Our Customers Say

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Get In Touch

Data protection
and privacy